Terms & Conditions

Effective Date: 4/27/2026

By placing an order with Selena’s Sweet Treats, you agree to the following terms and conditions:

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Order & Payment

• All orders must be confirmed through direct communication after submitting an order request.

• A deposit is required to secure your order date.

• Orders are not considered booked until payment is received.

• Final payment must be completed before pickup or delivery.

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Deposits & Refunds

• Deposits are non-refundable.

• No refunds will be given for completed orders.

• In the event of a cancellation, your deposit will not be returned.

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Custom Orders

• All products are made to order and customized based on your request.

• Once design details are confirmed, changes may be limited.

• We are not responsible for slight variations in color, design, or decoration, as all items are handmade.​

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Pickup & Delivery

• Pickup times must be scheduled in advance.

• Please arrive on time for pickup.

• A grace period of 10–15 minutes is allowed. After that, delays may affect your order or require rescheduling.

• Delivery (if offered) must be arranged in advance and may include an additional fee.

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Customer Responsibility

• Once the order is picked up or delivered, Selena’s Sweet Treats is not responsible for any damage caused after it leaves our possession.

• Customers are responsible for proper handling and storage of their items.

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Allergies

• Our products may contain or come into contact with common allergens such as dairy, eggs, wheat, soy, and nuts.

• Please notify us of any allergies when placing your order.

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Right to Refuse Service

Selena’s Sweet Treats reserves the right to refuse or cancel any order at our discretion.

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Agreement

By placing an order, you confirm that you have read and agreed to these Terms & Conditions.